Results 1 to 9 of 9

Thread: Getting disconnected and logged out during a ranked game !

  1. #1
    Forum Moderator Count Pr0j3ct97's Avatar
    Join Date
    Mar 2018
    Location
    Outpost
    Posts
    663
    Level
    42
    Points: 4,506, Level: 42
    Level completed: 78%, Points required for next Level: 44
    Achievements:
    Closed Beta Tester 1000 Experience Points Tagger Second Class Overdrive 3 months registered Forum Tier 3

    Getting disconnected and logged out during a ranked game !

    So here's the story, we're playing a ranked game, it's a close match...we get ready to push for a win on the final 3 -3 round but what happens? I get taken back to the login screen for no reason. I try to log back in but the game freezes...



    I don't know what caused it, my internet and whatever else were all perfectly fine...all I know is that it costed me a chance that could've made the match go differently, I wouldn't have minded if it was a casual match but this is a bit too much.

    (PS4)
    Last edited by Pr0j3ct97; 04-14-2018 at 06:45 PM.
    Account of an old member

    *Disclaimer: I am a volunteer moderator. I work on best judgement and do not speak on behalf of Hi-Rez Studios.*

    Wondering why a thread was closed or deleted? Check out the Forum's
    Code of Conduct.

    Submit a support ticket here

    Mastery 125 Maeve (No levels purchased) | #OfBlades

  2. #2
    Forum Moderator Marquess cmsaunli's Avatar
    Join Date
    Jul 2017
    Location
    Protecting a Volcano, and the Ska'drin. (But not Talus)
    Posts
    922
    Level
    65
    Points: 9,514, Level: 65
    Level completed: 55%, Points required for next Level: 136
    Achievements:
    Closed Beta Tester 3 months registered Forum Tier 3 Tagger First Class 5000 Experience Points Overdrive
    Can second to this: He was still online on playstation and able to message me. All of a sudden he justbecame a bot that couldn't move or anything and as a result, it resulted in us losing.
    *Disclaimer: I am a volunteer moderator. I work on best judgement and do not speak on behalf of Hi-Rez Studios.*

    Wondering why a thread was closed or deleted? Check out the Forum's Code of Conduct.

    Need to submit a Support Ticket? Click me!

    Cicero's Official Listener.
    "Legendary Support Makoa Main"

  3. #3
    Forum Moderator Count Pr0j3ct97's Avatar
    Join Date
    Mar 2018
    Location
    Outpost
    Posts
    663
    Level
    42
    Points: 4,506, Level: 42
    Level completed: 78%, Points required for next Level: 44
    Achievements:
    Closed Beta Tester 1000 Experience Points Tagger Second Class Overdrive 3 months registered Forum Tier 3
    It's one of those moments.......
    Account of an old member

    *Disclaimer: I am a volunteer moderator. I work on best judgement and do not speak on behalf of Hi-Rez Studios.*

    Wondering why a thread was closed or deleted? Check out the Forum's
    Code of Conduct.

    Submit a support ticket here

    Mastery 125 Maeve (No levels purchased) | #OfBlades

  4. #4
    Forum Moderator Marquess cmsaunli's Avatar
    Join Date
    Jul 2017
    Location
    Protecting a Volcano, and the Ska'drin. (But not Talus)
    Posts
    922
    Level
    65
    Points: 9,514, Level: 65
    Level completed: 55%, Points required for next Level: 136
    Achievements:
    Closed Beta Tester 3 months registered Forum Tier 3 Tagger First Class 5000 Experience Points Overdrive
    Happened again, but to both of us this time. Same cycle, kicked us during loading, tried to reload, put us back to start menu, rinse and repeat. Sort this out please? My Internet is outstandingly good, and very rarely dies.

    I checked my internet, fine, wifi's fine, router's fine. Got to be on HiRez's end. Have a look in to this problem, it's frequently occuring to more than just us too.

    Proof:
    *Disclaimer: I am a volunteer moderator. I work on best judgement and do not speak on behalf of Hi-Rez Studios.*

    Wondering why a thread was closed or deleted? Check out the Forum's Code of Conduct.

    Need to submit a Support Ticket? Click me!

    Cicero's Official Listener.
    "Legendary Support Makoa Main"

  5. #5
    Forum Moderator Count Pr0j3ct97's Avatar
    Join Date
    Mar 2018
    Location
    Outpost
    Posts
    663
    Level
    42
    Points: 4,506, Level: 42
    Level completed: 78%, Points required for next Level: 44
    Achievements:
    Closed Beta Tester 1000 Experience Points Tagger Second Class Overdrive 3 months registered Forum Tier 3
    And it can continue happening tomorrow, and the day after...
    Account of an old member

    *Disclaimer: I am a volunteer moderator. I work on best judgement and do not speak on behalf of Hi-Rez Studios.*

    Wondering why a thread was closed or deleted? Check out the Forum's
    Code of Conduct.

    Submit a support ticket here

    Mastery 125 Maeve (No levels purchased) | #OfBlades

  6. #6
    Forum Moderator Count Pr0j3ct97's Avatar
    Join Date
    Mar 2018
    Location
    Outpost
    Posts
    663
    Level
    42
    Points: 4,506, Level: 42
    Level completed: 78%, Points required for next Level: 44
    Achievements:
    Closed Beta Tester 1000 Experience Points Tagger Second Class Overdrive 3 months registered Forum Tier 3
    I don't know who put them tags there but sorry, I play hardwired with the router literally next to my PS4 so....
    Account of an old member

    *Disclaimer: I am a volunteer moderator. I work on best judgement and do not speak on behalf of Hi-Rez Studios.*

    Wondering why a thread was closed or deleted? Check out the Forum's
    Code of Conduct.

    Submit a support ticket here

    Mastery 125 Maeve (No levels purchased) | #OfBlades

  7. #7
    Forum Moderator Marquess cmsaunli's Avatar
    Join Date
    Jul 2017
    Location
    Protecting a Volcano, and the Ska'drin. (But not Talus)
    Posts
    922
    Level
    65
    Points: 9,514, Level: 65
    Level completed: 55%, Points required for next Level: 136
    Achievements:
    Closed Beta Tester 3 months registered Forum Tier 3 Tagger First Class 5000 Experience Points Overdrive
    Oh, just to add, this is happening on EU PS4, haven't played NA or any others.
    *Disclaimer: I am a volunteer moderator. I work on best judgement and do not speak on behalf of Hi-Rez Studios.*

    Wondering why a thread was closed or deleted? Check out the Forum's Code of Conduct.

    Need to submit a Support Ticket? Click me!

    Cicero's Official Listener.
    "Legendary Support Makoa Main"

  8. #8
    Beta Player Recruit
    Join Date
    Feb 2018
    Posts
    15
    Level
    4
    Points: 227, Level: 4
    Level completed: 54%, Points required for next Level: 23
    Achievements:
    31 days registered 100 Experience Points
    jep same issue ps4 eu server, playing with a friend. frequently disconnects after draft in the loading screen. then goes to login screen, sais "player disconnected". when I reconnect its either going to home menu, with no penalty, or sometimes the games tries to connect me to the game three our four times but unsuccesful.

  9. #9
    Forum Moderator Marquess cmsaunli's Avatar
    Join Date
    Jul 2017
    Location
    Protecting a Volcano, and the Ska'drin. (But not Talus)
    Posts
    922
    Level
    65
    Points: 9,514, Level: 65
    Level completed: 55%, Points required for next Level: 136
    Achievements:
    Closed Beta Tester 3 months registered Forum Tier 3 Tagger First Class 5000 Experience Points Overdrive
    The problem doesn't happen on NA servers from my experience, it's been tried and tested today from me. Disconnected on EU, managed a few successful Casual and Ranked game on NA a bit later, with no issues. Must be a problem with the servers in EU.
    *Disclaimer: I am a volunteer moderator. I work on best judgement and do not speak on behalf of Hi-Rez Studios.*

    Wondering why a thread was closed or deleted? Check out the Forum's Code of Conduct.

    Need to submit a Support Ticket? Click me!

    Cicero's Official Listener.
    "Legendary Support Makoa Main"

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •