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Thread: Twitch linking bug caused no rewards for hundreds of users!

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    Twitch linking bug caused no rewards for hundreds of users!

    https://www.reddit.com/r/Paladins/co...ug_for_twitch/

    Screenshot of bug: http://i.imgur.com/xaGSKvw.png

    After talking to other users people confirmed that to even receive rewards during the Dreamhack event they had to relink their accounts via the hi-rez Account management page.

    Due to this bug LOTS of users were unable to receive any rewards at all including Dream hack maeve, this was not announced to any users in the stream chat therefore hundreds to thousands of users may have been effected by this.

    To check if you have this bug, go to the Hi-rez Website, go to "links" where it should display your twitch name it will show a whited out area and no twitch username, if you have this after you linked your account you were never actually linked and the hi-rez website/twitch never sent the info or something of that likeliness and you were never actually eligible to even earn twitch rewards.

    Due to this I think hi-rez should extend the dream hack maeve giveaway or do some damage control on it. This is definitely an issue and unfair to the many users effected by this who spent the total 36 hours attempting to get a reward and were physically unable to get rewards due to a bug on their own website.

    Any other opinions on this? Can we get a Hi-rez response on this? This is definitely unfair and needs to be looked into, others encountered the same issue and people discovered this after the dreamhack event after digging into possible errors to why they never received rewards for 3 days straight.

    Hope this helps Hi-rez in the future with more giveaways and we can avoid an issue like this!

    Please bump this so they can notice it sooner!
    Last edited by ItsMyGamingSeat; 07-17-2017 at 09:28 PM.

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    I got this too. What should I do now? I wanted the Dreamhack Maeve skin.
    Last edited by Ihmael; 07-16-2017 at 04:09 AM.

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    Not sure i spent 36 hours of my life watching that damned stream in hope of a skin and then i find out from some other users that it was bugged for a bunch of people and the only fix was to re link, low and behold the streams over and the flooded chat slowed down enough for people to start talking about it

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    Quote Originally Posted by ItsMyGamingSeat View Post
    After talking to other users people confirmed that to even receive rewards during the Dreamhack event they had to relink their accounts via the hi-rez Account management page.
    Never had to re-link my Twitch account and everything worked fine, so your statement that to get rewards you had to relink is false.

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    How is it false? It only effected some users not all, you dont read before replying i see.

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    I cant find the link you are talking about, someone help pls?
    A man once said "Don't be dummy be a smartie come and join the Nazi party!

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    Pls help I cant find the page you said.
    A man once said "Don't be dummy be a smartie come and join the Nazi party!

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    Google hi-rez studios, find the main website, sign into your account then click the option "links" in your top menu on the account management page, thats where you can see if it got bugged or not

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    I got the bug too

    apparently:


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    thank you danger stranger
    A man once said "Don't be dummy be a smartie come and join the Nazi party!

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