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TranquillitY
10-08-2016, 12:25 AM
Dear guys,

I had problem with my game,
When I login to game, it said
http://i168.photobucket.com/albums/u186/bebu9916/pld1_zpshbny2khj.jpg

I click fix then run diagnostic, the result is
http://i168.photobucket.com/albums/u186/bebu9916/pld2_zps2qhcwgul.jpg

My PC user is admin user, I tried to turn off Hirez Service and restart service as below
http://i168.photobucket.com/albums/u186/bebu9916/pld3_zpsnppu2mmw.jpg

It didnot work.
Finally, I reinstalled game but nothing changed.

Can someone help me with my problem.
Thank you!

SHADSKYE
10-08-2016, 02:11 AM
HI TranquillitY

are you using steam?

uninstall the Hirez-Service first then( make sure all is deleted)
go to your local drive>Program files x86 > steam >steamapps>common> paladins > binaries > redist> InstallHirezService.

TranquillitY
10-08-2016, 08:43 AM
No, i don't use steam.
When I click Paladins icon a window pops up saying Steam try to do something on my PC, I click Yes, then things happens as above.

Qtxo
10-08-2016, 03:35 PM
It sounds like you're running the steam launcher without steam. Go to your directory and make sure you're launching 'HiRezLauncherUI' and not 'SteamLauncherUI'.